The writing etiquette in the workplace credential covers the skills and knowledge required to effectively communicate in a workplace environment through writing.

Writing etiquette in the workplace comprises of 3 micro-credential stacked course of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 2 of 3
Course Award: Micro-Credential
Course Duration: 3 Hours
Course Complexity: Foundation*

In basics of communicating in the workplace credential, the learner has demonstrated understanding in:

  • Collection and preparation of clear and concise information to be relayed
  • Importance of applying correct grammar, spelling and punctuation in written communication 
  • How to structure written content and technical documents

Course curriculum

  • 1

    Introduction

    • Writing etiquette in the workplace
  • 2

    Lesson 1

    • Clear and concise information
  • 3

    Lesson 2

    • Grammar, spelling and punctuation
  • 4

    Lesson 3

    • Preparing professional documents
  • 5

    Lesson 4

    • Structure of forms and technical documents
  • 6

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 7

    The boring stuff

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