Working in a service culture - Sample
Course Series: 3 of 3 Course Award: Micro-Credential Course Duration: 2 Hours Course Complexity: Foundation
The Working in a service culture credential covers the skills and knowledge that assist you in understanding the importance of your role, and how your knowledge and interaction with customers impact the success of an organisation.
The Working in a service culture comprises 3 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.
Course Series: 3 of 3
Course Award: Micro-Credential
Course Duration: 2 Hours Course
Complexity: Foundation
It comprises 3 lessons of learning, followed by a completion quiz to test your knowledge and understanding. By the end of this course, you will demonstrate understanding in:
Working in a service culture
Business and Product Information Management System (PIMS)