The basics of communicating in the workplace credential cover the skills and knowledge required to effectively communicate in a workplace environment.

 The basics of communicating in the workplace of 3 micro-credential stacked course of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding. 

Course Series: 1 of 3
Course Award: Micro-Credential
Course Duration: 2 Hours
Course Complexity: Foundation*

In basics of communicating in the workplace credential, the learner has demonstrated understanding in:

  • Identifying work responsibilities and communication requirements
  • Importance of implementing open communication 
  • Importance of seeking and gaining feedback in a workplace

Course curriculum

  • 1

    Introduction

    • The basics of communicating in the workplace
  • 2

    Lesson 1

    • Work responsibilities and communication
  • 3

    Lesson 2

    • Open communication

  • 4

    Lesson 3

    • Consult team members
  • 5

    Lesson 4

    • Seek input and feedback
  • 6

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 7

    The boring stuff

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