Course curriculum

  • 1


    • Success through leadership

  • 2

    Lesson 1

    • What is a budget?

  • 3

    Lesson 2

    • Reviews and variations to operational plans

  • 4

    Lesson 3

    • Allocating work effectively and efficiently

  • 5

    Lesson 4

    • Performance standards

  • 6

    Lesson 5

    • Developing and agreeing to performance indicators

  • 7

    Lesson 6

    • Risk management

  • 8

    The boring stuff

    • Learning Vault Copyright Notice

There are many moving parts to the operations of a business, and especially so when new initiatives and processes are introduced through Operational Planning. There are several critical areas that should always be under focus by owners and managers to make sure that their plans are kept in line and continuously working towards the goals of the business.


Course Series: 4 of 4

Course Award: Micro-Credential
Course Duration: 4 Hours
Course Complexity: Advanced*


In this micro-credential, we look at some of these critical areas that are not only fundamental for a successful business, but will be catastrophic if they are not implemented and practiced. At a high level, we explore the use of budgets, performance standards, ongoing review and variation to Operational Plans, and more.

This micro-credential follows on from and leads on to other short courses within the subject area of Leadership and Management.


*Foundation – Introduces a concept and explores the concept and how it is applied

Intermediate – Explores a concept and builds from an entry-level understanding, through to an advanced level or mastery.

Advanced – Focuses on complexities of subject matter, participants are recommended to have an understanding of subject matter prior to enrolling in course. Typically designed for managers or people with experience in the subject matter.

This micro-credential is endorsed by the Australian Federations of Travel Agents (AFTA)