We live in a vibrant multicultural community, with one in four Australians born overseas.


Course Award: Micro-Credential
Course Duration: 4 Hours
Course Complexity: Beginner*


This course will allow you to support your organisation to work in culturally diverse environments whilst also creating a more culturally responsive and inclusive workplace.


*Beginner– Introduces a concept and explores the concept and how it is applied

Intermediate – Explores a concept and builds from an entry-level understanding, through to an advanced level or mastery.

Advanced – Focuses on complexities of subject matter, participants are recommended to have an understanding of subject matter prior to enrolling in course. Typically designed for managers or people with experience in the subject matter.

Course curriculum

  • 1


    • Social and cultural sensitivity

  • 2

    Lesson 1

    • What is culture?

  • 3

    Lesson 2

    • Cultural differences

  • 4

    Lesson 3

    • Who visits Australia and why?

  • 5

    Lesson 4

    • Why is non-verbal language important?

  • 6

    Lesson 5

    • Cross-cultural Communication Barriers

  • 7

    Lesson 6

    • Improving your awareness of possible cultural issues

  • 8

    Lesson 7

    • What resources are available to you?

  • 9

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps

  • 10

    The boring stuff

    • Learning Vault Copyright Notice