The concept of Emotional Intelligence has been thrown around a lot in recent times as a bit of a buzzword. Emotional Intelligence is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people.

This micro-credential explores Emotional Intelligence for the individual, self.


Course Award: Micro-Credential
Course Duration: 1 Hour
Course Complexity: Beginner*


This micro-credential is a Beginner course on understanding Emotional Intelligence. It provides a broad base of knowledge to allow you to understand psychologically how you think and feel as well as practical takeaways to increase your overall Emotional Intelligence.

This micro-credential is endorsed by the Australian Federations of Travel Agents (AFTA)


Course curriculum

  • 1

    Emotional Intelligence - Self

    • Introduction – Emotional Intelligence Self

    • Emotional Intelligence – For Self

  • 2

    The boring stuff

    • Learning Vault Copyright Notice