Being a clear communicator credential covers the skills and knowledge required to effectively communicate in a workplace environment through writing.

 Being a clear communicator comprises of 3 micro-credential stacked course of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding. 

Course Series: 3 of 3
Course Award: Micro-Credential
Course Duration: 3 Hours
Course Complexity: Foundation*

In Being a clear communicator credential, the learner has demonstrated understanding in:

  • Using communication to build and, maintain positive workplace relationships
  • Importance and benefits in valuing individuals and cultural diversity 
  • How to communicate whilst ensuring that standards, practices and procedures are adhered to.

Course curriculum

  • 1

    Introduction

    • Introduction - Being a clear communicator
  • 2

    Lesson 1

    • Value individuals and cultural diversity
  • 3

    Lesson 2

    • Use communication to develop and maintain positive relationships
  • 4

    Lesson 3

    • Contribute as a role model
  • 5

    Lesson 4

    • Business standards, policies and procedures
  • 6

    Lesson 5

    • Communication for compliance
  • 7

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 8

    The boring stuff

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