The Workplace operations credential covers the skills and knowledge required in understanding the fundamentals of running an operational successfully through ongoing monitoring and improvement.

The Workplace operations comprise of 2 micro-credential stacked courses of learning, followed by completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 1 of 2

Course Award: Micro-Credential 

Course Duration: 1 Hour Course 

Complexity: Foundation

It comprises 2 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • The importance of running a successful operation on a daily basis.
  • Strategies to implement in monitoring daily operations.
  • Reviewing work operations to assist in improvement and efficiency.




Course curriculum

  • 1

    Introduction

    • Workplace operations
  • 2

    Lesson 1

    • Monitoring daily operations
  • 3

    Lesson 2

    • Improving work operations
  • 4

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps
  • 5

    The boring stuff

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