The understanding the hospitality industry credential covers the skills and knowledge required in understanding the role that the hospitality industry plays.

The understanding the hospitality industry credential comprises of 1 micro-credential stacked course of learning, followed by completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 1 of 1

Course Award: Micro-Credential 

Course Duration: 4 Hours Course 

Complexity: Foundation

It comprises 8 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

 

  • What the hospitality industry is and the role it plays in society and on the economy
  • The multiple sectors that the Hospitality Industry can be found.
  • The fundamentals of working in the hospitality industry.



Course curriculum

  • 1

    Introduction

    • Understanding the hospitality industry

  • 2

    Lesson 1

    • What is ‘hospitality?’
  • 3

    Lesson 2

    • Five main sectors of the Hospitality industry
  • 4

    Lesson 3

    • Inside a 5-star hotel
  • 5

    Lesson 4

    • Hospitality, society and economy
  • 6

    Lesson 5

    • Hospitality and the environment
  • 7

    Lesson 6

    • Working in hospitality
  • 8

    Lesson 7

    • Hospitality and the law
  • 9

    Lesson 8

    • Hospitality and technology
  • 10

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps
  • 11

    The boring stuff

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