The Standardising and improving your documents credential covers the skills and knowledge required in understanding how standardising your organisations documents assist in, streamlining communication to ensure greater efficiency, accuracy and meet set standards and expectations. It may initially seem like an unnecessary extra step, once you see how it can benefit your organisation and streamline communications you will never want to go back.

The Standardising and improving your documents comprises of 2 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 2 of 2

Course Award: Micro-Credential 

Course Duration: 3 Hours Course 

Complexity: Advanced 

It comprises 5 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • Selecting and using software, applications and macros in the production of organisational documents. 
  • Implementing practices to test system macros and protocols. 
  • Developing and providing explanatory notes and training.
  • Implementing practices to monitor and implement improvements.




Course curriculum

  • 1

    Introduction

    • Standardising and improving your documents

  • 2

    Lesson 1

    • Software, apps and macros for production

  • 3

    Lesson 2

    • Testing system macros and protocols

  • 4

    Lesson 3

    • Explanatory notes and user training

  • 5

    Lesson 4

    • Master files

  • 6

    Lesson 5

    • Monitor and implement improvements

  • 7

    Test your knowledge

    • Instructions before taking the test

    • Next steps

  • 8

    The boring stuff

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