The Preparing for table service credential covers the skills and knowledge required when learning the foundation skills and responsibilities when providing table service of food and beverage.

The Preparing for table service comprises of 3 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 1 of 3

Course Award: Micro-Credential 

Course Duration: 4 Hours Course 

Complexity: Foundation

It comprises 8 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • The basic service skills and requirements of food and beverage.
  • Importance of prioritising tasks.
  • How to set up dining rooms effectively and efficiently. 
  • How to present and explain menu options, whilst making recommendations.


Course curriculum

  • 1

    Introduction

    • Preparing for table service
  • 2

    Lesson 1

    • Food and beverage service basics
  • 3

    Lesson 2

    • Mise en place task priorities
  • 4

    Lesson 3

    • Set up dining rooms and set mood

  • 5

    Lesson 4

    • Welcome and seat guests
  • 6

    Lesson 5

    • Menu presentation and explanations
  • 7

    Lesson 6

    • Recommendations and orders
  • 8

    Lesson 7

    • Verify orders and process in POS
  • 9

    Lesson 8

    • Adjust table settings
  • 10

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps
  • 11

    The boring stuff

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