The Manage performance and improvement opportunities credential cover the skills and knowledge required in developing strategies and practices that address performance and improvement through identifying goals and objectives with measurable outcomes.

The Manage performance and improvement opportunities comprises of 2 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.  

Course Series: 2 of 2

Course Award: Micro-Credential 

Course Duration: 1 Hour Course 

Complexity: Foundation

It comprises 2 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • Identifying clear areas or organisational development and performance that require continuous improvement 
  • Identifying key areas for team performance




Course curriculum

  • 1

    Introduction

    • Manage performance and improvement opportunities

  • 2

    Lesson 1

    • Continuous improvement efforts

  • 3

    Lesson 2

    • Team performance

  • 4

    Test your knowledge

    • Instructions before taking the test

    • Next steps

  • 5

    The boring stuff

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