The Lead continuous improvement in the workplace credential covers the skills and knowledge required in establishing a focus on improvement on an ongoing basis, and facilities practices that support this development. 

The Lead continuous improvement in the workplace comprises of 2 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 1 of 2

Course Award: Micro-Credential 

Course Duration: 4 Hours Course 

Complexity: Intermediate 

It comprises 8 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • How to implement continuous improvement strategies
  • Implementing strategies that support team members
  • Identifying and amending processes for improvement
  • Developing mentoring and coaching processes to address improvements
  • Using management systems to assist in managing and continuous improvement
  • Developing and implementing strategies in stakeholder communication. 




Course curriculum

  • 1

    Introduction

    • Lead continuous improvement in the workplace
  • 2

    Lesson 1

    • Continuous improvement strategies
  • 3

    Lesson 2

    • Strategies to support team members
  • 4

    Lesson 3

    • Establish stakeholder communication systems
  • 5

    Lesson 4

    • Change and improvement processes
  • 6

    Lesson 5

    • Develop mentoring and coaching processes
  • 7

    Lesson 6

    • Knowledge management systems
  • 8

    Lesson 7

    • Strategies to identify operational improvements
  • 9

    Lesson 8

    • Strategies for stakeholder communication
  • 10

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 11

    The boring stuff

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