The Human Resources - getting it right credential covers the skills and knowledge required in understanding the important role that HR plays in an organisation, and the tasks and responsibilities they must adhere to, to ensure they are compliant and effective.

The Human Resources - getting it right comprises of 4 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 2 of 4

Course Award: Micro-Credential 

Course Duration: 2 Hours Course 

Complexity: Advanced

It comprises 4 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • Developing and communicating HR information effectively 
  • How to develop and implement service agreements and ensure compliance
  • Developing and delivering HR training support
  • Implementing practices that promote HR quality assurance.




Course curriculum

  • 1

    Introduction

    • Human Resources - getting it right
  • 2

    Lesson 1

    • Develop and communicate HR information
  • 3

    Lesson 2

    • HR service agreements and compliance
  • 4

    Lesson 3

    • HR training support
  • 5

    Lesson 4

    • HR quality assurance

  • 6

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 7

    The boring stuff

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