The F & B orders and service credential covers the skills and knowledge required in understanding the foundations of food and beverage and service requirements.

The F & B orders and service credential comprises of 3 micro-credential stacked course of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.  

Course Series: 2 of 3

Course Award: Micro-Credential 

Course Duration: 4 Hours Course 

Complexity: Foundation

It comprises 7 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

•    The processes associated with food orders and processing.

•    Operational tasks that apply to food orders and processing.

•    Effective monitoring of service and the ability to identify and address guest issues effectively.





Course curriculum

  • 1

    Introduction

    • F & B orders and service
  • 2

    Lesson 1

    • Food orders and processing
  • 3

    Lesson 2

    • Beverage and wine service

  • 4

    Lesson 3

    • Collect foods from kitchen
  • 5

    Lesson 4

    • Plate carrying and food service
  • 6

    Lesson 5

    • Monitor service and fix guest issues
  • 7

    Lesson 6

    • Clearing tables
  • 8

    Lesson 7

    • Process accounts and farewell guests
  • 9

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps
  • 10

    The boring stuff

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