The Emotional intelligence within the team credential covers the skills and knowledge required in understanding the fundamentals and role of human emotions in the team in developing a positive and collaborative workplace.

The Emotional intelligence within the team comprises of 3 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 2 of 3

Course Award: Micro-Credential 

Course Duration: 2 Hours Course 

Complexity: Intermediate 

It comprises 4 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • What the emotional impacts on teamwork are 
  • How to develop emotional intelligence 
  • Your role in how to develop the emotional intelligence of others as a leader.
  • The importance of emotional intelligence in teams.




Course curriculum

  • 1

    Introduction

    • Emotional intelligence within the team
  • 2

    Lesson 1

    • Emotional Impacts on Teamwork
  • 3

    Lesson 2

    • Developing Emotional Intelligence
  • 4

    Lesson 3

    • Develop the Emotional Intelligence of Others
  • 5

    Lesson 4

    • Emotional Intelligence in Teams
  • 6

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 7

    The boring stuff

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