The Customer preferences and menu plans credential covers the skills and knowledge required when learning the skills associated with preparing menu plans whilst meeting customers preferences and needs.

The Customer preferences and menu plans credential comprises of 2 micro-credential stacked course of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 1 of 2

Course Award: Micro-Credential 

Course Duration: 3 Hours Course 

Complexity: Foundation

It comprises 5 lessons of learning, followed by a completion quiz to test your knowledge and understanding.   By the end of this course, you will demonstrate understanding in:

  • The importance of implementing preplanning of menus and its associated benefits 
  • Research skills associated to be able to meet customers’ needs
  • How to experiment and test seasonal recipes and designs



Course curriculum

  • 1

    Introduction

    • Customer preferences and menu plans

  • 2

    Lesson 1

    • Importance of menu plans and costing

  • 3

    Lesson 2

    • Research customer needs and preferences

  • 4

    Lesson 3

    • Balance menus for venue style and cuisine

  • 5

    Lesson 4

    • Ideas and experimentation

  • 6

    Lesson 5

    • Test seasonal recipes and design menus

  • 7

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps

  • 8

    The boring stuff

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