The Coordinating workplace processes credential covers the skills and knowledge required in developing the daily operations in an organisation to maximise efficiency and effectiveness.

The Coordinating workplace processes comprises of 2 micro-credential stacked courses of learning, followed by completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 2 of 2

Course Award: Micro-Credential 

Course Duration: 2 Hours Course 

Complexity: Intermediate 

It comprises 4 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • How to effectively plan and organise daily operations.
  • Techniques in monitoring team members undertaking daily operations.
  • Strategies in supporting team members in undertaking daily operations.
  • Managing issues relating to daily operations in a workplace as they arise.




Course curriculum

  • 1

    Introduction

    • Coordinating workplace processes
  • 2

    Lesson 1

    • Planning and organising
  • 3

    Lesson 2

    • Monitoring team members
  • 4

    Lesson 3

    • Supporting team members
  • 5

    Lesson 4

    • Solving workplace problems
  • 6

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps
  • 7

    The boring stuff

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