The Communicate as a leader credential covers the skills and knowledge required in understanding the fundamentals and your role in communicating as a leader in ensuring that information is shared effectively, whilst building trust in a productive and positive work environment.

The Communicate as a leader comprises of 2 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 2 of 2

Course Award: Micro-Credential 

Course Duration: 3 Hours Course 

Complexity: Intermediate 

It comprises 5 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • How to identify the most appropriate context for communication
  • Identifying and addressing barriers to effective communication. 
  • Implementing effective organisational communication.
  • Communication management and legislation.
  • Implementing formats and methods to provide respectful communication.




Course curriculum

  • 1

    Introduction

    • Communicate as a leader

  • 2

    Lesson 1

    • Identify the context for communication

  • 3

    Lesson 2

    • Communication mediums

  • 4

    Lesson 3

    • Barriers to effective communication

  • 5

    Lesson 4

    • Organisational communication

  • 6

    Lesson 5

    • Communication management and legislation

  • 7

    Lesson 6

    • Formats and methods for respectful communication

  • 8

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps

  • 9

    The boring stuff

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