The Champion team participation and communication credential covers the skills and knowledge required in understanding the importance that team participation and communication play in the success of a team achieving their objectives and excelling.

The Champion team participation and communication comprises of 2 micro-credential stacked courses of learning, followed by a completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.  

Course Series: 2 of 2

Course Award: Micro-Credential 

Course Duration: 4 Hours Course 

Complexity: Intermediate 

It comprises 7 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • How to control staff and manage work operations effectively 
  • How to contribute to the development of cohesive teams
  • Implementing strategies to resolve issues as a team.
  • Implementing strategies in the workplace that promotes open communication.
  • Managing information to staff 
  • Identifying and raising issues to management 
  • Implement strategies to act on management decisions. 




Course curriculum

  • 1

    Introduction

    • Champion team participation and communication
  • 2

    Lesson 1

    • Staff Control of Work Operations
  • 3

    Lesson 2

    • Strategies for Resolving Issues as a Team

  • 4

    Lesson 3

    • Contribute to Development of Work Teams
  • 5

    Lesson 4

    • Open Communication
  • 6

    Lesson 5

    • Management Information to Staff
  • 7

    Lesson 6

    • Operations Issues to Management
  • 8

    Lesson 7

    • Act on Management Decisions
  • 9

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps
  • 10

    The boring stuff

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