The Champion team involvement and improvement credential cover the skills and knowledge required in developing a work culture that supports development, responsibility and motivation whilst working collaboratively to achieve a common goal.

The Champion team involvement and improvement comprises of 3 micro-credential stacked courses of learning, followed by completion of assessment tasks at the end of each skill level, to test the learner’s knowledge and understanding.

Course Series: 3 of 3

Course Award: Micro-Credential 

Course Duration: 4 Hours Course 

Complexity: Foundation

It comprises 7 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  By the end of this course, you will demonstrate understanding in:

  • How to take control in the workplace to ensure operational needs are met 
  • Identifying and developing strategies to resolve issues. 
  • Identify needs and development of working teams.
  • Effective communication skills.
  • Identifying and addressing operational issues in a workplace to management.
  • Implementing decisions from management in the workplace effectively.




Course curriculum

  • 1

    Introduction

    • Champion team involvement and improvement
  • 2

    Lesson 1

    • Staff Control of Work Operations
  • 3

    Lesson 2

    • Strategies for Resolving Issues as a Team

  • 4

    Lesson 3

    • Contribute to Development of Work Teams
  • 5

    Lesson 4

    • Open Communication
  • 6

    Lesson 5

    • Management Information to Staff
  • 7

    Lesson 6

    • Operations Issues to Management
  • 8

    Lesson 7

    • Act on Management Decisions
  • 9

    Test your knowledge

    • Instructions before taking the test

    • Next steps
  • 10

    The boring stuff

    • Learning Vault Copyright Notice